Health Treatment Department

Health Treatment Department

Al-Balqa Applied University recognizes its role in contributing to ensuring a healthy life for its employees and students. It is committed to providing an appropriate health environment and the necessary medical services through its clinics at the university center and external colleges spread from the north to the south of the Kingdom, equipped with qualified human resources. The Health Insurance Unit aims to implement health insurance systems and regulations to facilitate access to healthcare through a new, comprehensive, distinguished, and continuous vision characterized by high quality and reliability. On the preventive side— for example, during the COVID-19 pandemic, the university administered COVID-19 vaccines to students both inside and outside the campus—this was done in cooperation and ongoing constructive communication with our partners within the largest network of medical providers. This network includes all hospitals and health centers affiliated with the Ministry of Health, totaling over )33( hospitals and )695( health centers, which serve the external colleges—12 university colleges across various governorates—while simultaneously providing services to our students on campus. These include curative and preventive services offered through the university’s clinic, where each college clinic is staffed with a physician, pharmacist, and nurse. These clinics have been supported with outstanding medical staff, modern equipment, and up-to-date medical supplies and medications through the university pharmacy, in addition to an ambulance for emergency transport, in line with the latest systems in Jordanian and global universities. The department, with its medical and administrative staff, strives to apply the highest standards of quality control in providing medical services. The number of students enrolled in the health insurance program has exceeded )60,000(, all of whom are served at the university center and external colleges. The Health Treatment Department and the clinics at external colleges provide primary healthcare services to students. The University Clinic includes general medical clinics, a dental clinic for primary treatments, and a Smoking Cessation Clinic that aims to raise awareness and assist students in overcoming smoking addiction. Appointments are scheduled for students to receive smoking cessation support. Both the University Clinic and the external college clinics include emergency rooms for urgent cases and pharmacies that dispense medications prescribed by clinic doctors. There is also a medical store that holds a variety of medications to regularly supply the pharmacy. For cases requiring specialized procedures, patients are transferred to Ministry of Health hospitals via the department’s ambulance or the Civil Defense ambulance available on campus. The university and external college ambulances are equipped according to international health standards to preserve patient safety, accompanied by medical staff from the Health Treatment Department to manage any potential complications en route to the appropriate facilities. The role of the Health Treatment Department goes beyond providing healthcare services to students—it extends to offering training opportunities in collaboration with relevant faculties. Students from Al-Balqa Applied University who wish to train at the Health Treatment Department are accommodated based on their preferences in cooperation with the Faculty of Nursing and the Faculty of Allied Medical Sciences. Each semester, several students from nursing and pharmacy majors undergo training in clinics, emergency rooms, and the pharmacy within the Health Treatment Department and external college clinics, fulfilling field training requirements outlined in their academic plans and receiving the necessary support from the department.

Nursing Major:

Students receive theoretical knowledge first, followed by detailed explanations of the tools used in the emergency room. Then they are allowed to observe real-life scenarios alongside a nurse and later perform practical applications under the supervision of doctors and nurses at the University Clinic. This process aims to elevate the professional skills of students and prepare them for the job market with high competence. The Health Treatment Department also organizes medical days for blood donation in cooperation with medical faculties: the Faculty of Medicine, Faculty of Nursing, and the Faculty of Allied Medical Sciences. Students volunteer to support the medical staff and assist blood donors. Through the newly established Smoking Cessation Clinic at the University Clinic, students are trained to handle related cases efficiently and are equipped to raise awareness and provide persuasive support in fighting this harmful habit among youth.

Pharmacy Major:

Students receive theoretical instruction followed by detailed training on how to read prescriptions issued by doctors. They are introduced to medication organization and the electronic pharmacy system. Trainees then review real prescriptions with licensed pharmacists and later practice dispensing medications under the supervision of pharmacy staff at the University Clinic Pharmacy. This process aims to enhance their professional levels and prepare them to enter the job market efficiently and competently, equipping them to become future community leaders.

Medical Laboratory Sciences Major:

The Health Treatment Department and external college clinics provide the necessary facilities for students majoring in medical laboratory sciences, especially for graduation projects that require blood samples for analysis. If volunteers are available, the clinic provides the space and tools needed. For instance, staff blood samples were used in research examining the effects of the COVID-19 vaccine on human blood, under the supervision of the clinic’s medical staff to ensure safety in case of emergencies. The administrative and medical staff of the Health Treatment Department work according to a specific mechanism that ensures quality standards are met. This includes :- Enrolled students review the clinic/records section to open a medical file using their university ID number, and employees use their job ID. Patient access to doctors is organized by order of arrival, while emergency cases are admitted immediately to the emergency room, with doctors summoned right away. Cases needing secondary procedures are transferred to hospitals via the department’s or Civil Defense ambulances available on campus. Patients undergo clinical examination and vital sign checks (blood pressure, blood sugar, temperature, ECG). Appropriate treatment is prescribed, and medications are dispensed from the university pharmacy, with students covering 20% and employees 15% of the cost. Chronic cases such as diabetes, hypertension, cardiac issues, and asthma are referred to specialists. Students are vaccinated against infectious diseases before hospital-based practical training. Technical committees are formed periodically from the University Clinic and external college clinics to review medical supply and drug tenders in collaboration with the General Procurement Department.