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 OverView
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Name: Adel Odeh Salamah AL-Hashem.
Academic Rank: full professor.
Department: Management Information Systems.
Faculty: Amman College for Financial and managerial Science.
Phone no.: 00962790721383
Email: adelalhashm@bau.edu.jo
Field of Specialization: Management Information Systems.
- Major: Management Information Systems.
- Minor: Management Information Systems.
Research Interest: Knowledge Management Systems , Marketing information systems and Information Systems Strategies
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 Research Intersets:
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Knowledge Management Systems - marketing Intelligence
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 Qualifications
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Degree
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University
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Specialization
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Graduation year
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| 1 | PHD | The Arab Academy For Banking & Financial Sciences | Management Information Systems | 2008 | | 2 | MASTER DEGREE | Mutah university | management | 2004 | | 3 | BACHELOR'S DEGREE | Mutah university | management | 2000 |
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 Publications
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1- Marketing Intelligence Dimensions As an Innovative Approach for Customer Retention through the Intermediate Role of Customer Experience ,Jordan Journal of Business Administration, 2022,Vol. 18,no. 4.
2- E-Personalization and E-Customization Model for Enhancing E-Customer Satisfaction in the Case of Covid-19: Empirical Evidence from Banking Sector in Jordan ,Jordan Journal of Business Administration, 2022,Vol. 18,no. 2.
3- The mediation role of the organizational memory in the relationship between knowledge capturing and learning organization ,cogenet business management, 2021,Vol. 8,no. 1.
4- It- Based Knowledge Management Processes, E-Services Innovation And E- Loyalty. ,Journal of Theoretical and Applied Information Technology. , 2020,Vol. 98,no. 10.
5- Mediation Impact of Marketing Intelligence in the Relationship between Technology Based Knowledge Sharing and Product Innovation. ,TEM Journal ?Technology, Education ,Management , Informatics., 2020,Vol. 9,no. 2.
6- Knowledge Discovery Tools for Digital Advertising Effectiveness in
Jordanian Telecommunications Sector ,International Journal of Control and : Automation, 2020,Vol. 13,no. 1.
7- Integrated Information Systems from Internal and External Integration Perspectives as a Prerequisite for Electronic Service Quality. ,TEM Journal ?Technology, Education ,Management , Informatics., 2019,Vol. 8,no. 2.
8- The Role of E-Trust in Achieving E-Loyalty: An Exploratory Study on Jordanian Customers
Using Shopping Website.
,Journal of Theoretical and Applied Information Technology, 2019,Vol. 97,no. 5.
9- Information Systems Integration and its Impact on Knowledge
Management Processes ,Computer Engineering and Intelligent Systems, 2016,Vol. 7,no. 4.
10- Social capital, attitude, expectations and quality of
knowledge sharing in Jordanian knowledge stations ,Int. J. Knowledge-Based Development, 2013,Vol. 4,no. 2.
11- SOCIAL KNOWLEDGE NETWORK AS AN ENABLING
FACTOR FOR ORGANIZATIONAL LEARNING ,Journal of Theoretical and Applied Information Technology. , 2012,Vol. 40,no. 1.
12- The impact of organizational learning disciplines upon the performance of
the public sector: Case study at Ministry of Planning and International
Cooperation ,International Journal of Information, Business and Management, 2012,Vol. 4,no. 2.
13- MEASURING THE QUALITY SYSTEM OF HEALTH SERVICES FROM THE PATIENTS PERSEPECTIVE ,Far East Journal of Psychology and Business, 2012,Vol. 7,no. 1.
14- Systems Thinking concepts degree of adoption in
Jordanian private universities from the heads of
administrative and academic departments?
perspective ,Int. J. Business Information Systems, 2012,Vol. 11,no. 1.
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