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 OverView
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I am a faculty member at Al-Balqa Applied University - Amman University College. I served as the Assistant Dean for Development, Training, and Quality Affairs during the academic year 2023/2024. I strive to enhance my academic performance to contribute to improving the educational environment at the university. I am interested in scientific research and aim to support the university's goals and advance academic work.
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 Research Intersets:
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Electronic Business, Artificial Intelligence, Knowledge Management
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 Qualifications
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Degree
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University
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Specialization
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Graduation year
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| 1 | PHD | The Arab Academy For Banking & Financial Sciences | Computer Information Systems | 2009 |
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 Publications
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1- The impact of knowledge management infrastructure on the innovation process and products: The mediating role of knowledge management technologies and mechanisms ,Management Science Letters (MSL), 2020,Vol. 11,no. 1.
2- The Role of Knowledge Management in Enhancing Customer Experience Management. Field study: Private Hospitals in Amman, Jordan , International Journal of Computer Applications (IJCA), 2019,Vol. 178,no. 27.
3- The impact of adopting e-collaboration tools on knowledge management processes ,Management Science Letters (MSL), 2019,Vol. 9,no. 7.
4- The Effect Of Social Media Networks? Quality On Consumer Satisfaction: Empirical Study ,International Journal of Business, Research and Information Technology (IJBRIT), 2018,Vol. 5,no. 1.
5- The Impact of Jordanian Banks Websites' Quality on Customers' Satisfaction ,International Journal of Business and Management, 2018,Vol. 13,no. 8.
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