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 OverView
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I gained over twenty years of diversified expertise in developing capacities at both institutional and individual levels through the leading roles at Al Balqa Applied University and other national initiatives whereby I provided training, consultation, monitoring and evaluation assignments. My academic background in Human Resources Management enables me lecturing, researching and developing, supervising and examining postgraduate studies within Human Resources Management and Business Administration at Al Balqa Applied University and 10 other local universities. Moreover, I have been appointed to lead various senior positions at BAU.
My applied research interests are diverse and aimed at developing various sectors such as educational institutions, total quality management, business excellence, grants management, HR performance, corporate performance management systems, and also provide coaching, training and mentoring consultations. I contribute to build the working knowledge of HR policies and strategies that follows the international good practices including the Green HR
Through the two decades, I contributed to developing performance management systems and KPIs for the HR, developing medical insurance policies, review the governmental legislations with respect to residency for none Jordanians, founder of the personnel housing committee and also draft policies and procedures after extensively consulting stakeholders to meet their expectations.
I possess a rich track record of motivating and supervising staff, managing performance, controlling expenditure, monitoring and evaluating and running efficient administrative systems. During my past experiences, I developed reporting systems whereby I employed my writing skills, research methodologies, data interpretation skills and outstanding oral to deliver quality outputs.
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 Research Intersets:
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Business Management
Human Resource Management
Public relations
Strategic management
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 Qualifications
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Degree
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University
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Specialization
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Graduation year
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| 1 | PHD | Aligarh Muslim University | Business Administration | 2010 |
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 Experiences
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Academic Experience:
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Administrative Experience:
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 2023 -2023 :مقيم - جائزة الموظف المثالي,مقيم معتمد - ديوان الخدمة المدنية,Jordan.
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 Publications
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1- Enhancing Project Efficiency and Business Overall Performance Through Measuring the Impact of SCM System, Employee Skills, And Project Agility ,Journal of Posthumanism, 2025,Vol. 5,no. 6.
2- The impact of Green HRM on lean soft practices implementation: evidence from Jordanian service organizations ,Advances in Developing Human Resources, 2024,Vol. ,no. .
3- The reality of applying administrative leadership in Jordanian public universities from the perspective of faculty members: a case study of Al-Balqa University
,Al-Mithqal Journal of Economics, Administrative Sciences and Information Technology, 2024,Vol. ,no. .
4- Impact of E-Government Applications on Reducing Administrative Burden in Delivering Public Service , Information S ciences Letters An International Journal, 2023,Vol. ,no. .
5- REVIEWING THE FRAMEWORK OF RISK MANAGEMENT: POLICY AND HEDGING Reviewing the Framework of Risk Management: Policy and Hedging , International Journal of Professional Business Review, 2023,Vol. ,no. .
6- The Impact of Green Knowledge Management Success Factors on Green Performance: A Study of Its
Application to Private Hospitals in Amman , JOURNAL OF MANAGEMENT INFORMATION AND DECISION SCIENCES, 2023,Vol. ,no. .
7- دور إدارة العلاقات العامة على ممارسات إدارة الموارد البشرية الخضراء في المستشفيات الأردنية الخاصة في عمان ,مجلة المخطط والتنمية الناشر: جامعة بغداد, 2023,Vol. 28,no. 1.
8- PREDICTING EMPLOYEE ATTRITION AND
PERFORMANCE USING DEEP LEARNING
,Journal of Theoretical and Applied Information Technology, 2022,Vol. ,no. .
9- A Framework of Legal Factors for Human Resource Management ,International Journal of Supply Chain Management, 2022,Vol. ,no. .
10- The Impact of Knowledge Management Success Factors on Electronic Business in Jordanian Telecom Companies
,International Journal of Supply Chain Management, 2020,Vol. 9,no. 6.
11- : The Relationship Between Knowledge Management, Organizational Culture, and Organizational Performance ,Test Engineering and Management, 2020,Vol. ,no. .
12- Communication and Communication Skills in Work Environments and their Impact on Environmental Performance in Jordanian Industrial Companies: Empirical Study
,المجلة الأردنية في إدارة الأعمال, 2020,Vol. 16,no. 3.
13- The Impact of Management Information Systems on Decision Making in Jordanian Private Universities ,International Journal of Innovation, Creativity and Change United Kingdom, 2020,Vol. 11,no. 1.
14- The Relationship between Total Quality Management, Organisational Culture, and Organisational Performance ,International Journal of Innovation, Creativity and Change, 2020,Vol. ,no. .
15- human resources system in higher education in jordan ,West Asian Studies, 2020,Vol. ,no. .
16- : The Influence of Delegation of Authority and Management Control on
the Effectiveness of Managerial Decision Making in the Arab
Pharmaceutical Manufacturing Company Limited in Al Salt City in
Jordan
,International Journal of Business Administration, 2019,Vol. ,no. .
17- Entrepreneurship Development and its Role in Achieving Economic Development: A Field Study of the Labor Sector in Jordan ,Al-Mithqal Journal of Economic and Administrative Sciences, 2019,Vol. ,no. .
18- The Impact of the Department of Public Relations and Media on Crisis Management: Case Study of the Greater Salt Municipality, Jordan ,SDMIMD Journal of Management Bangalore, 0003,Vol. 12,no. 1.
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 Master and Phd thesis contributions
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Thesis Supervision
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دور الذكاء الاصطناعي في عملية الاستقطاب الالكتروني للموارد البشرية في مراكز العلاج الفيزيائي في الاردن ,Al-Balqa Applied University,Master Thesis,2024.
دور الرشاقة التنظيمية في الذكاء الإستراتيجي: دراسة حالة في بلدية السلط الكبرى ,Al-Balqa Applied University,Master Thesis,2024.
دور ممارسات الامن السيبراني في إدارة الموارد البشرية للعاملين في البنوك التجارية الاردنية ,Al-Balqa Applied University,Master Thesis,2024.
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 Conferences and Workshops
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Conference/Workshop Name
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Conference/Workshop Place
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Conference/Workshop Date
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| 1 | Conference on the development of development and public services in a hundred years | Jordan | 2021/12 | | 2 | International Conference on Business Information Technology and Knowledge Economy, Al-Balqa Applied University - College of Business | Jordan | 2019/09 |
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 Refrences
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Prof. Dr. Prof. Ayesha Farooq-Aligarh Muslim University ,ayeshafarooq4@gmail.com.
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