الملف الأكاديمي

OverView
Research Intersets
Qualifications
Publications
Prof. Haitham Hmoud Abedalkareem Alshibly
Prof. Haitham Hmoud Alshibly
PROFESSOR
FACULTY OF BUSINESS
https://www.bau.edu.jo/@alshibly
 Major: Management Information Systems
 Minor: Management Information Systems
 alshibly@bau.edu.jo
 0779300020
عربي
ORCID ID: 0000-0002-9442-6672
WoS: https://www.webofscience.com/wos/author/rid/GYJ-5206-2022
Scopus Author ID: 37121511000
Scopus Link:
Researcher ID: 2000
Google Scholar: https://scholar.google.com/citations?user=qw-RVR0AAAAJ&hl=ar

OverView
Professor of Management Information Systems at Jordan's Al-Balqa Applied University (BAU), with over 20 years of academic, administrative, and technical experience and a strong interest in educational quality assurance. He is currently the Vice President for Quality Assurance and Center Affairs at the university. He received his BSc and MBA from the University of Jordan and his PhD in information systems from the University of Newcastle, Australia.
Prior to his appointment as the Vice President of BAU, Prof. Alshibly spent more than 15 years in senior higher education institution management roles, including Dean of the Faculty of Business (2016?2020), Vice President and Dean of Talal Abu-Ghazaleh University College of Business (TAG-UCB) in Bahrain (2016?2016), Acting Dean of Amman University College for Financial and Administrative Sciences (2012?2016), and Director of the Development and Quality Assurance Centre at BAU (2008?2012). From 2012 to 2016, he was a board member of the Accreditation and Quality Assurance of Higher Education Institutions Council and chaired various committees on quality assurance in higher education.
He is actively involved in research related to electronic human resource systems, customer empowerment, e-commerce, s-commerce, e-government, e-marketing, decision support systems, and EDMS evaluation and deployment. He has published over 50 publications, including books, book chapters, journal articles, and conference papers.

Research Intersets:
electronic human resource systems, customer empowerment, e-commerce, s-commerce, e-government, e-marketing, decision support systems, and EDMS evaluation and deployment

Qualifications
# Degree University Specialization Graduation year
1PHDThe University of NewcastleInformation Systems2007
2MASTER DEGREEUniversity of JordanMaster of Business Administration (MBA)/Marketing2000
3BACHELOR'S DEGREEUniversity of JordanBusiness Administration1997

Publications
1- Examining the Mediating Role of Customer Empowerment: The Impact of Chatbot Usability on Customer Satisfaction in Jordanian Commercial Banks ,Cogent Business & Management , 2024,Vol. 11,no. 1.


Print CV
Print CV



https://www.bau.edu.jo/bauar/about/images/aboutus.jpg
Report Error