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 OverView
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Mohammad Atwah Al-maaitah is an Associate Professor of computer Information Systems at Al
Balqa Applied University (BAU). He obtained his Doctorate degree in Electronic Collaboration
systems in 2008. Master degree in Information System, 2002. Bachelor of Computer Science in
1996. He has published several journals papers in the area of Social media in Arab world, cloud
computing, e-government and e-learning. His interested research areas are information
systems, e-business, cloud ERP, database and knowledge management. He worked at many
administration duties such as vice dean for Graduate Studies, Department Head-Business
Administration and MIS and Dean Assistant for Quality Assurance and Development.
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 Research Intersets:
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E-business, Digital transformation, Big Data, Business Intelligence, Artificial Intelligence
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 Qualifications
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Degree
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University
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Specialization
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Graduation year
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| 1 | PHD | The Arab Academy For Banking & Financial Sciences | Computer Information System | 2008 | | 2 | MASTER DEGREE | The Arab Academy For Banking & Financial Sciences | Information System | 2002 | | 3 | HIGH DIPLOMA | The Arab Academy For Banking & Financial Sciences | Information System | 2001 | | 4 | BACHELOR'S DEGREE | Mutah university | Computer science | 1996 |
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 Experiences
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Academic Experience:
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Administrative Experience:
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 2019 -2020 :Vice dean,Al-Balqa Applied University,Jordan.
2013 -2016 :Vice dean for Graduate Studies -Amman University College,Al-Balqa Applied University,Jordan.
2012 -2013 :Department Head-Business Administration and MIS,Al-Balqa Applied University,Jordan.
2010 -2011 :Dean Assistant for Quality Assurance and Development,Al-Balqa Applied University,Jordan.
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 Publications
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1- The Drivers of Big Data Analytics Adoption and its Impact on
Corporate Entrepreneurship ,Journal of Internet Services and Information Security, 2024,Vol. 14,no. 2.
2- Effectiveness of AI-Driven Knowledge Management System in Improving
the Performance of Banking Sector in Jordan ,Journal of Information Technology Management, 2024,Vol. 16,no. 1.
3- The contribution of digital business strategy in enhancing collaborative innovation
capability: The moderating role of organizational culture-A case study of six pharmaceutical companies in Jordan ,Electronic Journal of Information Systems in Developing Countries, 2024,Vol. e12315,no. e12315.
4- An enhanced salp swarm optimizer boosted by local search
algorithm for modelling prediction problems in software
engineering ,Artificial Intelligence Review, 2023,Vol. 56,no. 3.
5- Parameter Identification of a Multilayer Perceptron
Neural Network using an Optimized Salp Swarm
Algorithm ,International Journal of Advanced Computer Science and Applications, 2023,Vol. 14,no. 6.
6- Software effort estimation modeling and fully connected artificial neural network optimization using soft computing techniques ,Cluster Computing, 2023,Vol. 27,no. 1.
7- THE IMPACT OF EMPLOYEES' RESISTANCE TO CHANGE ON E-GOVERNMENT INNOVATION AND VALUE CREATION ,: INTERNATIONAL JOURNAL OF eBUSINESS AND eGOVERNMENT STUDIES, 2022,Vol. 2,no. 14.
8- A Simple and Stable Method of Creating Fingerprint Features with Image Rotation ,The International Arab Journal of Information Techn, 2022,Vol. 20,no. 4.
9- Investigating the drivers of cybersecurity enhancement in public organizations: The case of
Jordan , The Electronic Journal of Information Systems in Developing Countries, 2022,Vol. 5,no. 88.
10- The factors affecting team effectiveness in hospitals: The mediating role of using electronic collaborative tools ,Journal of Interprofessional Education & Practice, 2021,Vol. 24,no. 100449.
11- The determinants of social CRM entrepreneurship: An institutional perspective ,Journal of Business Research , 2021,Vol. -,no. 132.
12- EXAMINING THE FACTORS AFFECTING THE USE OF WEB 2.0 APPLICATIONS FOR EDUCATIONAL PURPOSES IN JORDANIAN UNIVERSITIES. ,Journal of Management Information and Decision Sciences, 2020,Vol. 23,no. 2.
13- Utilizing of Big Data and Predictive Analytics Capability in
Crisis Management
,Journal of Computer Science, 2020,Vol. 16,no. 3.
14- Drivers of E-Government Citizen
Satisfaction and Adoption:
The Case of Jordan , International Journal of E-Business Research , 2019,Vol. 15,no. 4.
15- Impact of Social Media Usage on Organizational Performance in the Jordanian Dead Sea Cosmetic Sector ,European Journal of Business and Management, 2019,Vol. 11,no. 2.
16- Integrated Information Systems from Internal
and External Integration Perspectives as a
Prerequisite for Electronic Service Quality ,TEM Journal, 2019,Vol. 8,no. 2.
17- THE ROLE OF E-TRUST IN ACHIEVING E-LOYALTY:
AN EXPLORATORY STUDY ON JORDANIAN CUSTOMERS
USING SHOPPING WEBSITES ,Journal of Theoretical and Applied Information Technology, 2019,Vol. 97,no. 5.
18- Impact of Business Intelligence Competencies on the
Organizational Capabilities in Jordanian Banks ,Journal of Computer Science, 2018,Vol. 14,no. 8.
19- THE DRIVERS OF ERP CLOUD COMPUTING FROM AN
INSTITUTIONAL PERSPECTIVE ,Journal of Theoretical and Applied Information Technology, 2017,Vol. 95,no. 19.
20- The impact of e-ticketing technique on customer satisfaction: an empirical analysis ,Journal of Information Systems and Technology Management, 2014,Vol. 11,no. 3.
21- Artificial intelligence in law enforcement, a review ,International Journal of Advanced Information Technology, 2014,Vol. 4,no. 4.
22- PROPOSED RANKING FOR POINT OF SALES
USING DATA MINING FOR TELECOM
OPERATORS ,The International Journal of Database Management Systems, 2014,Vol. ,no. .
23- The Role of Business Intelligence Tools in Decision
Making Process
,International Journal of Computer Applications, 2013,Vol. 73,no. 13.
24- Factors Influencing the Adoption of E-Learning in Jordan:
an Extended TAM Model ,European Journal of Business and Management, 2013,Vol. 5,no. 18.
25- Talent Management and Competitive Advantage: The
Moderating Effect of Knowledge Integration ,International Journal of Computer Applications, 2013,Vol. 66,no. 11.
26- The State of Using SMS-Based e-Government
Services: Case Study in Jordan ,Advanced Networking and Applications, 2012,Vol. 4,no. 3.
27- The impact of Arab cultural values on online social networking: The case of Facebook ,Computers in Human Behavior, 2012,Vol. 28,no. 6.
28- Using Electronic Collaborative Media in
Knowledge Sharing Phases: Case Study in Jordan
Hospitals ,international journal of education and information technologies, 2008,Vol. 4,no. 2.
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 University Courses Taught
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1- Information system management.
2- Decision Support System.
3- E-business.
4- Network and communication systems.
5- Computer skills.
6- Data Base Management.
7- Systems Analysis and Design.
8- E-government.
9- Computer applications in financial and administrative sciences.
10- Strategic Information Systems.
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 Master and Phd thesis contributions
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Thesis Supervision
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The Impact of Business Intelligence Capabilities in Business Agility-The mediating role of Business Analytics,Middle East University, Jordan,Master Thesis,2023.
The Impact of Information Technology 2019 Governance on the Effectiveness of the Managerial Decision A Field Study in Jordanian Commercial Banks ,Al-Balqa Applied University,Master Thesis,2019.
THE IMPACT OF INFOTMATION TECNOLOGY CAPABILITIES ON CRISIS MANAGEMENT ,Middle East University, Jordan,Master Thesis,2018.
The Impact of Using Information 2018 Technology on Customer Satisfaction - The Mediating Role of Quality of Service. Field study on Customers of MedNet Jordan Manage Care Services ,Al-Balqa Applied University,Master Thesis,2018.
The Impact of Social Media 2018 Characteristics on Customer Purchasing Process s - The Mediating Role of E -trust A Filed Study: at Jordanian Universities Students in Amman,Al-Balqa Applied University,Master Thesis,2018.
The Factors Affecting Team Effectiveness: 2018 The Mediating Role of Using Electronic Collaborative Tools. A Field Study in Jordanian Private Hospital ,Al-Balqa Applied University,Master Thesis,2018.
The mediating role of business intelligence competencies on the relationship between information technology competencies and organizational agility : a field study in Jordanian commercial banks,Middle East University, Jordan,Master Thesis,2017.
Impact of Social Media Usage on Organizational Performance in the Jordanian Dead Sea Cosmetic Sector ,Middle East University, Jordan,Master Thesis,2017.
The impact of electronic customer relationship management "E-CRM" on the competitive advantage priorities : a field study on the five-star hotels sector in Amman-Jordan ,Middle East University, Jordan,Master Thesis,2017.
Factors Influencing Intention to Use e-Payments System (eFAWATEERcom) ,Middle East University, Jordan,Master Thesis,2017.
The Benefits of ERP Systems 2015 Implementation and its Impact on Competitive Advantage Achievement(Case Study :King Abdullah II Design and Development Bureau ),Al-Balqa Applied University,Master Thesis,2015.
Knowledge Management Systems and its 2015 Impact on Organizational Citizenship Achievement (Field Study: Jordanian Commercial Banks). ,Al-Balqa Applied University,Master Thesis,2015.
The Impact of Leadership Styles on 2015 Electronic Government Adoption in Jordan ( Case Study in Greater Amman Municipality),Al-Balqa Applied University,Master Thesis,2015.
The Impact of Organizational Factors on 2014 Electronic Document Management System Effectiveness ,Al-Balqa Applied University,Master Thesis,2014.
The Role of Geographic Information 2014 Systems in Crisis Management. Greater Amman Municipality: Case Study ,Al-Balqa Applied University,Master Thesis,2014.
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Thesis Defense Committee Membership
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 Igniting Accuracy: Real-Time Fire Detection via Deep Learning and Convolutional Neural ,Jadara University,Master Thesis,2025.
Strategic Business Analysis and its Impact on Organization Development in the Jordanian Ministry of Agriculture ,Al-Zaytoonah University of Jordan,Master Thesis,2024.
The Impact of Digital Transformation on the Performance of Jordanian Private Hospitals in the City of Amman ,Middle East University, Jordan,Master Thesis,2024.
The Impact of Supply Chain Digitalization and E-commerce on the Fashion Retail Business Performance in Jordan ,Middle East University, Jordan,Master Thesis,2024.
The impact of leadership styles on the effectiveness of the decision-making process in Jordanian commercial banks ,Amman Arab University,Master Thesis,2023.
Big data capabilities and their effects on firms performance: the mediating role of firms agility ,Al-Zaytoonah University of Jordan,Master Thesis,2023.
Examining the Impact of Technology Interactivity on the Jordanian Student?s Engagement in E-learning Case Study: JO Academy ,Al-Balqa Applied University,Master Thesis,2020.
Impact of Services Quality on Beneficiaries Satisfaction Case Study: Yemeni Cultural Attach? in Jordan ,Al-Balqa Applied University,Master Thesis,2020.
Human Resources Re-engineering as Approach to Improve Employee Performance Management: A Modified Role of the Organizational Culture Field Study: The Jordanian Commercial Banks ,Al-Balqa Applied University,Master Thesis,2020.
The Impact of Enterprise Resource Planning Systems on Organizational Performance Field study on the Jordanian Telecommunication Companies ,Al-Balqa Applied University,Master Thesis,2019.
The Impact of Technological and Non-Technological Limitations in E-Learning Case Study: Amman University College of Financial and Administrative Sciences ,Al-Balqa Applied University,Master Thesis,2019.
The Role of Electronic Customer Relationship Management Systems in Marketing Intelligence A Field Study: Jordanian Banks Sector ,Al-Balqa Applied University,Master Thesis,2019.
The Impact of Information Technology on Operation of Human Resources Management Field Study : Greater Amman Municipali ,Al-Balqa Applied University,Master Thesis,2019.
The Effect of Data Mining through Social Media on the Competitive Intelligence A Field Study: Jordanian Telecommunication Companies ,Al-Balqa Applied University,Master Thesis,2018.
The Impact of Technological and Non-Technological Limitations in E-Learning Case Study: Amman University College of Financial and Administrative Sciences ,Al-Balqa Applied University,Master Thesis,2018.
The Role of Intellectual Capital in Applying Total Quality Management An Applied Study on the Jordanian Pharmaceutical Companies ,Al-Balqa Applied University,Master Thesis,2018.
The Impact of Information System Success Factors on the Adoption of E-payment Field study: Jordanian Execution Shreiah Courts ,Al-Balqa Applied University,Master Thesis,2017.
The Impact of Enterprise Resource Planning Systems (ERP) Usage on Organizational Performance Case Study: Integrated Technology Group Company ? Jordan ,Al-Balqa Applied University,Master Thesis,2016.
The Strategic Leadership And its Impact on Organizational Commitment Field Study at Jordanian telecommunication Sector ,Al-Balqa Applied University,Master Thesis,2016.
Business Intelligence Critical Success Factors Role in Implementing Enterprise Resource Planning Field Study: ( Hikma Pharmaceutical Co. in Jordan) ,Al-Balqa Applied University,Master Thesis,2016.
The Impact of Electronic Management in Improving the Performance of Employees in the Jordanian Pharmaceutical Companies ,Al-Balqa Applied University,Master Thesis,2016.
The impact of information systems integration on sustainable competitive advantage ,Al-Balqa Applied University,Master Thesis,2016.
The Impact of Technological Limitations on the Adoption of E-Government Applications Field Study: Greater Amman Municipality ,Al-Balqa Applied University,Master Thesis,2016.
The Impact of Social Media on Customer Retention in Small and Medium Enterprises (Field study: SME?s in Jordan) ,Al-Balqa Applied University,Master Thesis,2016.
The Influence of Creativity Model on Organizational Performance (Expectations & Evaluation) Field Study: Abdullah II Ibn Al-Hussein Industrial Estate (AHIE)/Sahab-Jordan ,Al-Balqa Applied University,Master Thesis,2015.
Strategic Thinking Styles and its Effect on Strategic Capabilities Enhancement :A Field study at King Abdullah II Design and Development Bureau (KADDB) ,Al-Balqa Applied University,Master Thesis,2014.
The Impact of Creativity Orientation on Achieving Competitive Advantage A Field Study in Jordan Telecom Group(Orange) ,Al-Balqa Applied University,Master Thesis,2014.
The Impact of Knowledge Management on Human Resources Management Effectiveness Field study (Jordanian Pharmaceutical Manufacturing Companies ,Al-Balqa Applied University,Master Thesis,2014.
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 Conferences and Workshops
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Conference/Workshop Name
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Conference/Workshop Place
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Conference/Workshop Date
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| 1 | "The Fourth Arab International Conference on Strategic Awareness and Governance "Digital Governance | Jordan | 2023/05 | | 2 | Modern electronic systems for managing documents and digital archiving of files | Jordan | 2019/04 | | 3 | Contemporary website development management | Jordan | 2018/09 | | 4 | Global foundations for electronic transformation and smart leadership | Jordan | 2018/07 | | 5 | CSREA EEE | United States of America | 2010/09 |
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 Journals Editor/ Reviewer
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Review:
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Jordan Journal of Business Administration.
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