الملف الأكاديمي

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Research Intersets
Qualifications
Experiences
Publications
University Courses Taught
Master and Phd thesis contributions
Honors and Academics Awards
Projects
Conferences and Workshops
Books
Journals Editor/ Reviewer
Community Service
Refrences
عربي Dr. Jumana Basheer Abu Rumman
Associate Professor of Business Administration, Al-Balqa Applied University / Trainer in Administrative and Life Skills
ASSOCIATE PROFESSOR
FACULTY OF BUSINESS
https://www.bau.edu.jo/user/@jumana
 Major: Business Administration
 Minor: Business Administration
 jumana@bau.edu.jo
 053491111

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Head of the Business Administration Department, Al-Balqa Applied University, Faculty of Business, 2025 to present

Associate Professor, Al-Balqa Applied University, Faculty of Business, 2024 to present

Head of the Business Administration Department, Al-Balqa Applied University, Faculty of Business, 2023 to present

Assistant Professor, Al-Balqa Applied University, Faculty of Business, 2019 to present

Professional Experience:
Head of the Business Administration Department and Head of the Management Information Systems Department, Al-Balqa Applied University, 2021-2022

Head of the Preparatory Committee for the 6th International Conference on Educational, Psychological, and Social Sciences 2023

Representative of the Faculty of Business at the Consulting and Training Center, Al-Balqa Applied University 2021-2022

Representative of the Faculty of Business at the Community Service Unit, Al-Balqa Applied University 2021-2022

Certified Trainer and Expert at Best Practices for Training and Management Consulting / Dubai 2022-2023

Publisher of the book "Crisis, Disaster, and Risk Management" 2020

Publisher of numerous research papers in peer-reviewed Arab and international scientific journals and in the proceedings of local and international conferences

Specialist in crisis management and expert in human resources management

Member, editor, and reviewer for several peer-reviewed scientific journals on the Algerian Platform (ASJP)

Internal reviewer for international journals

Writer on various scientific and life-related topics for several news websites and agencies

Certified trainer in administrative and life skills

Member of the Scholar International Foundation for Studies and Research Certified Trainer in the Saudi Training Programs Group
Training Consultant at the Deanship of Community Service and Sustainable Development, Taif University, College of Administrative Sciences
Assistant Dean of Scientific Research at Al-Balqa Applied University, 2017-2018
Director of the Planning, Development, and Quality Unit at Al-Balqa Applied University, 2004-2010
Director of the Development and Community Service Unit at Al-Balqa Applied University, 2010-2017
Certificates of Appreciation and Excellence
Recipient of several certificates of appreciation and awards of excellence from various Jordanian and Arab governmental and private entities

Research Intersets:
Crisis management, environmental management systems, human resources management, entrepreneurship

Qualifications
# Degree University Specialization Graduation year
1PHDThe World Islamic Sciences and Education UniversityBusiness Administration2015
2MASTER DEGREEAl-Balqa Applied UniversityRegional planning2011
3BACHELOR'S DEGREEUniversity of JordanPublic Administration1994

Experiences
Academic Experience:
2023 -Current :Head of the Business Administration Department,Al-Balqa Applied University,Jordan.
2021 -2022 :Head of the Business Administration Department and Head of the Management Information Systems Department,Al-Balqa Applied University,Jordan.
2021 -Current :Faculty member,Al-Balqa Applied University,Jordan.
2019 -2021 :Faculty member,Al-Balqa Applied University, Aqaba University College,Jordan.
2018 -2019 :Faculty member,Taif University,Saudi Arabia.

Administrative Experience:
2017 -2018 :Assistant Dean of Scientific Research,Al-Balqa Applied University,Jordan.
2011 -2017 :Assistant Director of the Development and Local Community Service Unit,Al-Balqa Applied University,Jordan.
2004 -2010 :Assistant Manager of the Planning, Development and Quality Unit,Al-Balqa Applied University,Jordan.
2001 -2004 :Head of the Guarantees Division in the Tenders Department,Al-Balqa Applied University,Jordan.
1999 -2001 :Tenders administrator,Al-Balqa Applied University,Jordan.
1997 -1999 :Administrative in the Nationality Department,Ministry of Interior,Jordan.

Publications
1- Banking Sector Efforts to Containment/ Damage Limitation of COVID-19 Crisis as a Predictive Factor in the Ability to Recovery of SMEs in Jordanian ,International Journal of Professional Business Review, 2024,Vol. ,no. .
2- The Impact of Applying the Environmental Management System on the Practice of Corporate Social Responsibility An Applied Study in the Arab Jordanian Potash Company ,Seventh International Conference: Modern Research Trends in the Humanities and Social Sciences (MTRHS-23), 2024,Vol. 7,no. 1.
3- The Effect of Organizational Justice on Organizational Reputation: Empirical Insights from the Pharmaceutical Context ,The Seybold Report Journal , 2023,Vol. 18,no. 12.
4- Organizational capabilities mediates between organizational culture, entrepreneurial orientation, and organizational performance of SMEs in Pakistan ,Entrepreneurial Business and Economics Review (EBER), 2020,Vol. 8,no. 4.
5- The Impact of exercising the Transformational leadership dimensions in applying Crisis Management Styles at Taif University ,Al-Manara for Rsearch and Studies, 2019,Vol. 25,no. 4.
6- The Impact of the Adoption of Green Human Resources Management Practices to Improve the Application of Environmental Management at the University of Taif ,Journal of Economic studies, 2019,Vol. 13,no. 2.
7- Syrian Asylum Crisis: The Challenges of Voluntary Refugee's Repatriation in the Country of Asylum Jordan ,Proceedings of the Third International Conference: Refugees in the Middle East The international community: opportunities and challenges, 2019,Vol. الثالث,no. الثالث.
8- The impact of Challenges Faced by the Small and Medium Enterprises on the Developmental Role of These Projects in Jordanian Islamic Banks ,Directorate General For Scientific Research And Technological Development, 2018,Vol. 10,no. 3.
9- The Impact of Organizational Culture Components in Adopting the Environmental Management System at AL-Balqa Applied University ,Jordan Journal of Business Administration, 2017,Vol. 13,no. 4.
10- The Impact of Transformational Leadership in Preparedness to Crisis Management ,Jordan Journal of Business Administration, 2016,Vol. ,no. .

University Courses Taught
1- Human Resource Management.
2- Total Quality Management.
3- knowledge management.
4- Crisis Management.
5- Management principles.
6- Evaluation of special projects.
7- Department of Planning, Policies and Institutions.
8- Change management and development for masters students.
9- Human resources strategy for masters students.
10- Organization theory for masters students.

Master and Phd thesis contributions
Thesis Supervision
The Impact of Total Quality Management Practices on Services Quality: The Mediating Role of Supply Chain Management (An Applied Study On Alia-The Royal Jordanian Airline ,Al-Balqa Applied University,Master Thesis,2024.
The Impact of Green Supply Chain Management Practices on Compititive Advantge: Mediating Role of Enviromental Management (An Applied Study in Jordanian Indusrtial Mining Companies) ,Al-Balqa Applied University,Master Thesis,2023.
The Effect of Organizational Identification in Achieving Sustainable Competitive Advantage The Mediating Role of Recruitment Sources (An Applied Study on Jordanian Telecom Companies),Al-Balqa Applied University,Master Thesis,2023.
The Impact of Human Resources Management Strategies in Enhancing the Sustainable Competitive Advantage in Jordanian Telecommunications Companies ,Al-Balqa Applied University,Phd Thesis,2023.
The Impact of Green Human Resources Management Practices on Environmental Sustainability: Mediating Role of Green Culture (An Applied Study in Jordanian Industrial Mining Companies) ,Al-Balqa Applied University,Master Thesis,2023.
The Impact of Green Human Resource Management Practices on Achieving Sustainable Development: The Mediating Role of Job Performance (An Applied Study) ,Al-Balqa Applied University,Master Thesis,2022.
Thesis Defense Committee Membership
The Impact of Strategic Thinking on the Performance of Employees in Jordanian Private Hospitals ,Al-Balqa Applied University,Master Thesis,2023.
The Impact of E-Service Quality in Customer Satisfaction ? Applied study at Jordanian Commercial Banks ,Al-Balqa Applied University,Master Thesis,2023.
Effect of Disciplining Employees on work Ethics (A case study on the Jordanian Electricity Company) student preparation,Al-Balqa Applied University,Master Thesis,2022.
The Impact of succession planning in Organizational Identification in AL_Balqa Applied University ,Al-Balqa Applied University,Master Thesis,2022.
The Impact of Social and Organizational Support on Career Success of Employees in Al-Balqa Applied University ,Al-Balqa Applied University,Master Thesis,2022.
The Role of Governance in the Success of Small and Medium-Sized Enterprises in Jordan: The Mediating Role of Financial Innovation ,Al-Balqa Applied University,Master Thesis,2022.
The impact of digital Entrepreneurship on improving organizational effectiveness through administrative development as an intermediate variable in telecommunications companies in Jordan ,Al-Balqa Applied University,Master Thesis,2022.
The Impact of Supply Chain Management Flexibility on Customer Satisfaction for Information Technology Companies in Jordan ,Al-Balqa Applied University,Master Thesis,2022.
The Impact of Talent Retention on Organizational Ambidexterity in The Jordan Atomic Energy Commission ,Al-Balqa Applied University,Master Thesis,2022.
The role of supporting institutions in the success of agricultural entrepreneurial enterprises projects in Jordan through of marketing innovation as a mediating variable ,Al-Balqa Applied University,Master Thesis,2022.
The impact of strategic planning on crisis management in private Jordanian hospitals ,Al-Balqa Applied University,Master Thesis,2021.

Honors and Academics Awards
# Award Name Donor Name Award Year Award Country
1Outstanding Achievement AwardAkdeniz University, T?rkiye and the International Scholar Foundation2023Turkey
2Winning the Professional Trainers ShieldAcademy of Scientific Development at Sama Drop Group for Studies Consultations and Scientific Development2022Jordan

Projects
Banking sector efforts to contain the damages of COVID-19 crisis as a predictive factor in the ability to resume activity in Jordanian small and medium-sized enterprises ,Deanship of Scientific Research, Al-Balqa Applied University,2021/06-2023/10.
The status of the Environmental Management System and its improvement aspects under COVID-19 crisis, and its impact on sustainable environmental development in Jordan (An applied study on extractive industries ? mining companies) ,Deanship of Scientific Research, Al-Balqa Applied University,2021/06-2023/10.

Conferences and Workshops
# Conference/Workshop Name Conference/Workshop Place Conference/Workshop Date
1Regional Forum: The impact of heritage cities on the culture of societyJordan2023/11
2The Seventh International Conference Modern Research Trends in the Social HumanitiesTurkey2023/10
3The second annual conference: The role of the media in achieving sustainable development in the tourism sectorJordan2023/08
4The 6th International Conference on Education, Psychology & Social SciencesTurkey2023/03
5Fifth International Conference on Languages, Translation, Social and Educational SciencesTurkey2022/11
6Women in Engineering Society Conference/ FROM VENUSL TO UNIVERSEJordan2022/11
7The Tenth Annual Forum for Human Resources OfficialsTurkey2022/09
8The Third International Conference on Research in the Humanities and Social SciencesTurkey2021/11
9The Second International Conference on Contemporary Trends in the Humanities and Social SciencesTurkey2021/02
10Innovation in Business OrganizationsIraq2020/12
11The smart electronic program for business administration passes the testUnited Arab Emirates2020/12
12Iraqi-Turkish Academic ForumIraq2020/11
13Implementing a training course entitled Crisis and Risk Management for (12) training hoursSaudi Arabia2019/09
14Implementing a training course entitled Human Resources Management for 30 training hoursSaudi Arabia2019/09
15Implementing a training course entitled Crisis and Risk Management for (12) training hoursSaudi Arabia2019/09
16The Fourth International Scientific Conference on Human Capital in the Age of KnowledgeJordan2019/04
17An introductory workshop on developments in scientific researchSaudi Arabia2019/04
18Implementing a training course entitled Human Resources Management for 30 training hoursSaudi Arabia2019/03
19Implementing a training course entitled Human Resources Management for 30 training hoursSaudi Arabia2019/02
20Implementing the training program, mind map and its applications in trainingSaudi Arabia2018/05
21Third International Conference: Refugees in the Middle East The international community: opportunities and challengesJordan2018/03

Books
# Book Name Publisher Name Year
1Crisis management {disaster and risk} approach to prevention, treatment and recoveryDar Wael For Publishing2020

Journals Editor/ Reviewer
Editors
Afaq Science Journal.
Journal of Economic Sciences.
Tabna Journal for Academic Scientific Studies.
Journal of Economic Growth and Entrepreneurship.
Journal of Economic and Financial Research.
Review:
Management & Economics Research Journal.
African Journal of Business Management.
Afaq Science Journal.

Community Service :
A training workshop entitled Mind Maps.
A workshop for university students, Entrepreneurship Skills - Talent Management.
Workshop on conflict management in the work environment.
An awareness lecture entitled Self-Awareness Lampa Cultural Initiative.
Training workshop on CV writing and interviewing skills.
A scientific lecture on the difference between crisis management and crisis management.
Course on environmental management system policy requirements and benefiting from the systematic method in achieving environmental goals.
A scientific visit to the National Center for Security and Crisis Management.
A scientific workshop to learn about the entrepreneur model Business Model Canvas.
An educational awareness program to reject violence in society.
International online symposium Crisis Management in the Time of Coronavirus Jordans Experience as a Model.
Workshop on the art of life crisis management.
A dialogue session entitled Entrepreneurship and the role of women in it.
Providing a training workshop on the skill of writing a CV.
CV writing skill workshop.
Scientific lecture on analytical thinking in scientific research.
Workshop on the art of time management.
Training workshop on CV writing and interviewing skills.
A scientific lecture on career enrichment and expansion.
Scientific lecture on crisis management, the role of leadership and success factors.
Crisis management course.

Refrences
Dr. Manar Ibrahim Al Qatawneh-Al-Balqa Applied University ,manar.qatawneh@bau.edu.jo.
Prof. Dr. Bandar Abo Tayeh-Al-Balqa Applied University ,drbandar@bau.edu.jo.
Dr. Sakher Bazaiah-Al-Balqa Applied University ,bazaiah1@bau.edu.jo.
Dr. Hind Abdullah Abdul Mohsen Al-Raqeeb-Taif University ,h.alreqib@tu.edu.sa.
Mr. Sami Basheer Abu Rumman-Al-Balqa Applied University ,sami.aburumman@bau.edu.jo.


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